Waiting Room Revolution


Hsien Seow & Samantha Winemaker

Dr. Samantha Winemaker, MD, is an Associate Clinical Professor, Department of Family Medicine, in the Division of Palliative Care at McMaster University. She teaches palliative care to health care professionals. She won the Ontario College of Family Physicians Award of Excellence in 2010, the Elizabeth J. Latimer Prize in Palliative Care in 2018, and the Dr. S. Lawrence Librach Award for Palliative Medicine Community in 2019.

Dr. Hsien Seow, Ph.D., is the Canada Research Chair in Palliative Care and Health System Innovation and an Associate Professor in Oncology, McMaster University. He publishes health care, and policy research focused on improving care for patients with serious illness. He won the Canadian Institutes of Health Research’s New Investigator award in 2015 and held the Cancer Care Ontario Chair in Health Services Research in 2009-2014.




Waiting Room Revolution is a podcast about unlocking the secrets to a better illness experience. Listen to learn the keys to being more prepared, in control, and more hopeful!

Each episode aims to feature information you need to know, but didn’t know to ask! It offers practical keys to listeners that can be used right away at any point during the illness trajectory.

The podcast is hosted by Dr. Hsien Seow, a healthcare researcher, and Dr. Samantha Winemaker, a palliative care physician. Hsien and Sammy have worked their careers helping those facing serious illness. For years, they often heard patients and families say they felt unprepared and overwhelmed. Despite years of education, research, and advocacy, they continued to listen to patients and families say, “Why didn’t anyone tell me that sooner…”

They started the Waiting Room Revolution movement because they wanted to improve the patient and family illness experience. They want to build a community to share deeply human stories about caring for others. Through interviews with experts, clinicians, patients and caregivers, they are harnessing the advice of those with lived experience to prepare better those who are just starting their caring journey.

Together, they uncovered the keys to being prepared and in control. In this podcast, they share those keys with you.